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    Nicole Metz, Insurance Claims Supervisor

    Nicole Metz

    Nicole joined Long Home Products’ Restoration Division mid-2018.  She works with customers whose roofs were damaged by strong storms.   

    Nicole deals with customers as well as their insurance companies during the entire process. Nicole schedules appointments, meets with estimators, explains to customers how to understand their insurance supplement (and how the process works), completes contract paperwork and follows up during scheduling and upon completion.  

    When asked if she had a memorable customer experience she replied, “They are all memorable – but the best is when you can make a frustrated customer happy.”  

    Nicole enjoys her job and says she hopes she “bridges a communication gap between the estimators and customers.”

    Nicole studied accounting at the University of Maryland.  In her spare time, Nicole enjoys scrapbooking, crafts and all things DIY.  Her second favorite past time is baking and cooking.

    Back to The LONG Team

    *Excludes labor. Subject to credit approval.

    **Excludes labor. Subject to credit approval.

    One-day installs contingent upon municipal rules and regulations.​

    By submitting a form, I authorize Long Home Products to contact me with information abouts its products and services via mail, email, phone and/or text at the contact information provided, even if I am on the national do not call list. Long Home Products may use automated telephone technology to initiate calls to its customers. Calls and in person estimates may be recorded for quality and training purposes.