Outstanding customer service fuels everything we do. The LONG brand was built on the honesty, integrity and commitment to the customer — and our company lives by those values every day.
Customer reviews mean the world to us. Our Guildmaster status on GuildQuality.com is one of our proudest honors. We earned the Guildmaster title with an overall rating of 4.6-out-of-five stars based on more than 5,000 customer reviews.
Read what our customers are saying about Long Home Products®. Check out our most recent reviews below and see how we’re improving people’s homes and lives every day. See all of our reviews.
Let us work for you. If you are looking for a new roof, want energy-efficient windows, are considering vinyl siding or need a replacement door, contact us today. We’d be happy to talk about how we can help you and your family.
Chris S. Mattapoisett, MA
I order six sliders and Mike talked to his boss. They had one extra one in storage. They ordered five and 6 came. The one in storage didn't match the other 5. I haven't gotten any update on whether they have ordered that six one or not. The one in storage didn't have the right color handles. The door itself is slightly taller in size. The other five are a nickel tone and the one from storage is a golden tone.
Josh C. Harwood, MD
The crews came out and worked hard! They cleaned up after themselves and made sure that we were satisfied before they left. We got a total new roof and trim package and our home is even more beautiful now!
Upper Marlboro, MD
John Wratten was fantastic. If I could give him a ten I would. He has great customer service. I don't think we would've chosen Long Home Products if someone else would've done the job.
Michele H. Waldorf, MD
I have recommended 2 people so and always give your company praise.
Sandee P. Indian Head, MD
Your professional employees really care about the problem I was having with money issues and worked out a fair amount I can afford monthly. My roof was leaking in my kitchen and I had put it off replacing it for a while because of money
*Subject to credit approval. Interest is billed during the promotional period but all interest is waived if the purchase amount is paid in full within 12 months. There are no required minimum monthly payments during the promotional period. Financing for GreenSky® consumer loan programs is provided by federally insured, equal opportunity lender banks. NMLS #1416362