Outstanding customer service fuels everything we do. The LONG brand was built on the honesty, integrity and commitment to the customer — and our company lives by those values every day.
Customer reviews mean the world to us. Our Guildmaster status on GuildQuality.com is one of our proudest honors. We earned the Guildmaster title with an overall rating of 4.6-out-of-five stars based on more than 5,000 customer reviews.
Read what our customers are saying about Long Home Products®. Check out our most recent reviews below and see how we’re improving people’s homes and lives every day. See all of our reviews.
Let us work for you. If you are looking for a new roof, want energy-efficient windows, are considering vinyl siding or need a replacement door, contact us today. We’d be happy to talk about how we can help you and your family.
Dana P. Rockville, MD
The installers were professional, cleaned up my yard, I have yet to find a nail! Very friendly and did a quality job
Jacquelyn W. Bowie, MD
Josh was exceptional in his knowledge and very professional.
Natchanon K. Burke, VA
We were very appreciative in how quickly Long Roofing was able to accomplish the project. The labor crew came on two different days and was able to accomplish their task within those two days. However, we do have lingering concern with some assignment that was not addressed which I will discuss more below.
They explained everything to me and I felt that I got the best because of what they offered.
Jennie W. Washington, DC
Teresa Butts at Long Roofing made me feel comfortable with the process and understand what I was receiving.
Satoshi I. Alexandria, VA
The responsiveness was quick and thorough as I had questions regarding the finishing of the roof and when I inquired about these questions, Long Roofing did get back to me.
Elizabeth B. Fredericksburg, VA
Everything from start to finish was professional, accurate, thorough and fantastic quality. Thank you so very much. The roof will outlast me! Here's to 2021.
I had two bathrooms done. The first bathroom was great, but the second bathroom was subpar. When I called them and told them the situation they sent someone out right away to fix it. There were no arguments. They re-did the custom materials and the demolition again with no issues and that's why I recommended them.
Great Mills, MD
They offered fantastic support by sales.
Susan A. Washington, DC
The sales portion went very well.