Reviews
Outstanding customer service fuels everything we do. The LONG brand was built on the honesty, integrity and commitment to the customer — and our company lives by those values every day.
Customer reviews mean the world to us. Our Guildmaster status on GuildQuality.com is one of our proudest honors. We earned the Guildmaster title with an overall rating of 4.6-out-of-five stars based on more than 5,000 customer reviews.
Read what our customers are saying about Long Home Products®. Check out our most recent reviews below and see how we’re improving people’s homes and lives every day. See all of our reviews.
Let us work for you. If you are looking for a new roof, want energy-efficient windows, are considering vinyl siding or need a replacement door, contact us today. We’d be happy to talk about how we can help you and your family.
Rebecca M. Silver Spring, MD
We had already had one estimate done when we called Long Roofing, planning on getting at least 3 estimates per the advice. Our roof was almost 40 years old, and we felt fortunate that it hadn't fallen in yet..... Donald Jones came as scheduled, was so helpful, knowledgeable, patient, thorough, answered questions, and we had a good time! We went up into the attic together, and he looked carefully at all the details he needed to, and we felt that he was being truthful, and we could rely on him. We talked over all the details of cost, various options, and we were very pleasantly surprised at the many REASONABLE aspects of the total cost! And Donald let us know that if we signed a contract that day, we would save more. **There was NO pressure, as with our previous estimator. On top of this, we already had a Long Fence, so this meant further reductions for us on a roof. We decided that we'd "get a-Long"!!!!! We had heard good things about Long Roofing anyway, and we'd lived here over 20 years, and were well familiar with Long. We also got new gutters, covered, and that's a huge improvement on what we had. Further, Donald gave us recommendations on products and services to get the ladder going up into the attic replaced, and the windows on either end of the attic as well.
Frederick, MD
Pricing is ambiguous. There was no info on materials costs, labor costs etc. Original quote was 21,000 for a small rancher, financing was denied. Financing became available for 15,000, which is more reasonable for home my size. I would recommend that my friend should haggle with the sales consultant for best price.
Haver Hill, MA
The product was fine.
Jean C. Washington, DC
I would recommend Long Home Products. They were very helpful and courteous, and they answered all of my questions.
Alexandria, VA
They left some stuff on the roof, but after we called, they came right over and took what they left away.
Sonita E. Monrovia, MD
Windows look great, we purchased in hopes these windows will help with energy efficiency, but it it too early to tell. We are awaiting response to come look at a few windows that we can not close properly
Yanick B. Landover Hills, MD
They did a good job. They left everything in order and clean. I think they did a marvelous job.
Juanita E. Washington, DC
Tracy L. Baltimore, MD
I would recommend the company, the salesman was wonderful and informative. They cleaned up well after they were finished and very impressed with the cleaning methods. The roof looks great.
Claire R. Taunton, MA
I would recommend anyone having a roof done to Long Home Products. It is quality work and done quick.