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How to Check if a Roofing Company is Legit

Published on Thursday January 25, 2024

When investing in your home, the last thing you want to worry about is whether or not you can trust the company you hire for the job.

If you’re in the market for something as vital as a roof replacement, it’s always a good idea to do your due diligence before starting any project. Luckily, there are tips you can follow to find reliable roofers to get the job done right.

How to Check if a Roofer is Licensed

Start by asking the roofer directly for their license number and the name under which the license is registered. Professional and legitimate roofers should have no problem providing this information. 

Here are a few ways to double-check that the information you’re given is correct, or if you want to look into a company before contacting them.

Check with Local or State Licensing Agencies

Depending on your location, roofing contractors may be licensed at the state or local level. You can contact your state’s Department of Professional Regulation or a similar agency. Some states or regions have online databases where you can verify a contractor’s license status using their name or license number.

Verify Insurance and Bonding 

In addition to licensing, check if the roofer is insured and bonded. This is important for your protection in case accidents or damage occur during the roofing project.

Check for Any Complaints or Disciplinary Actions

While checking the license status, also inquire about any complaints or disciplinary actions against the roofer. This can be done through the same state or local agency that issues licenses.

Look for Trade Association Memberships

 Many reputable roofers are members of trade associations like the National Roofing Contractors Association (NRCA). Membership in such organizations often requires meeting certain ethical and professional standards.

How Do I Find a Reliable Roofer In my Area?

To determine whether or not a roofing company is trustworthy, there are several things to look for. Never be afraid to ask the roofing company any questions you have before, during, or after your project is complete.

Ask for Recommendations

Start by asking friends, family, neighbors, or colleagues if they have any recommendations based on their personal experiences. Personal referrals can often lead you to reliable contractors. If you have social media, consider posting there to ask for recommendations, too. 

Research Companies and Their Backgrounds Online

A legitimate roofing company usually has a professional website and a strong online presence. Check for information about their services, history, and customer testimonials.

You can also use online directories, search engines, and specialized websites like Angi’s List, HomeAdvisor, or the Better Business Bureau (BBB) to find roofers in your area. Pay attention to customer reviews and ratings.

Speaking of reviews, check online review platforms like Facebook, Google Reviews, and Angi’s List for customer feedback and ratings. These reviews can provide insights into the company’s reliability, quality of work, and customer service.

Look at Experience and Reputation

When evaluating the experience and reputation of a roofing company, certain trust signals and red flags can guide your decision. Trust signals include a long-standing presence in the industry, indicating accumulated expertise and stability. 

Look for companies with several years or even decades of experience, as this often correlates with a proven track record. Positive testimonials and case studies featured on their website or review sites add credibility, showcasing their ability to deliver quality work.

On the other hand, red flags include a lack of physical address or contact information on their website, suggesting a lack of transparency. Be wary of companies with numerous negative reviews, especially if they pertain to issues like poor workmanship, unprofessional behavior, or failure to honor warranties. 

A history of legal disputes or complaints filed with consumer protection agencies can indicate problematic business practices. Additionally, high-pressure sales tactics or demands for large upfront payments are concerning, as reputable companies typically follow a structured payment plan post-service delivery. 

Lastly, be cautious of companies that do not provide clear information about licensing, insurance, or permits, as these are essential for legal and safety reasons. By paying attention to these trust signals and red flags, you can more confidently assess the experience and reputation of a roofing company.

Work with a Roofing Company Who Respects You and Your Home

Long Roofing is a family-owned and operated company with over 7 decades of roofing experience across the East Coast. Our roofing professionals will walk you through our process, your roofing options, and everything else you need to know. 

We care about our customers, so we’re committed to providing the best experience and product possible. All Long roofs come with a Lifetime Warranty to ensure you’re getting the best possible value for your money.

We also offer transparent financing options, so you’re able to get a new roof as soon as you need one. With us, you’ll never have to worry about hidden fees or confusing paperwork. 

Ready to learn more? Contact us to get started and receive a free estimate today!

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**Excludes labor. Subject to credit approval.

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